FAQ

FAQ

 

WHAT IS THE ORIGIN OF CORKLANE PRODUCTS?

CorkLane products are manufactured by PortugaliaCork Company in Portugal from Portuguese cork material.

HOW DO I CLEAN CORK ACCESSORIES?

To get the best results without damage cork products we suggest to dry clean cork accessories or use wet cloth and mild detergent.

ARE CORK PRODUCTS ECO-FRIENDLY?

Cork material is obtained from a renewable source. Our fashion products and accessories are environment friendly, ecological and sustainable. CorkLane international brand is approved as vegan by PETA Organization.

HOW LONG DOES IT TAKE FOR MY ORDER TO BE DELIVERED?

All orders are being shipped within 3 working days (from Monday to Friday). To check details please check our Shipping policy.

WHAT IS YOUR RETURN POLICY?

Products can be returned for a full refund in the original form of payment within 30 days of the delivery date. To check details please check here

HOW DO I CANCEL MY ORDER?

Once an order is submitted we are unable to change or cancel the order. If you have additional questions about your order, please contact CorkLane Customer Service by email: info@corklane.com

DOES PRODUCT PRICE INCLUDE VAT?

All prices displayed at our web store are VAT inclusive